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  EXCELLENT  
  
 Based on 188 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 wendy 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Very responsive and quick to arrange an appointment. Smyth was experienced, professional, and completed the work efficiently.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Joan Glover 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Johnny was more thorough than either of the 2 exterminators I tried in the past. Was on time ,friendly and vacuumed up the droppings. Will use PSI and Johnny again (tho I hope not to need them!)
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Silja Kelleris 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Could not be happier with the service provided by PSI Victoria. Our storage facility has never felt better taken care of, with exceptional communication from Mike, Johnny and Melissa. Mike introduced himself to us on a cold call, and gave us a rundown of what he felt our previous pest control techs could improve, and ended up convincing us to make a change. Happy we did!  Johnny meanwhile managed to find nearly every hole on site, bringing down activity significantly. He's thorough, friendly and has provided great tips for how we as the client can keep things squeak-free and squeaky clean. As an old building, this is something we've always had to deal with and it felt somewhat hopeless until PSI came on board.  Thank you all so much!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jon S 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Pest Scene Investigations was recommended to me by a friend to deal with a couple of wasp nests I had in the walls of my old house.  They sent out their tech, Johnny, the same day to deal with them. Johnny was friendly, professional, and very knowledgeable of is trade. I'm happy to recommend PSI.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Dr. Little 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I don’t write a lot of reviews (which, of course, makes this sound fake from the get go).  However, one would be hard pressed to reach influencer status by announcing on the internet “we might have a problem with rodents!” although I was assured by Melissa at PSI that rats are very common in Victoria.  And, having moved to a new house means new surprises, not all of them pleasant, and Melissa was the equivalent of calling a homeowner crisis line – calm, educated and gave me some tips right way.  I told her we used to have live in pest control.  He was handsome, wore a tux all the time, and liked having his belly scratched.  That cat was the best ratter, and we didn’t realize he was doing all the work until he died and we discovered his sister cat has been seemingly riding on his coat tails this whole time!  The nerve.  Anyhow, since the rat problem was still outside, we decided to be proactive and make sure it stayed that way. And will probably send the sister cat to Remedial Ratting for Spoiled Suburban Princesses. Marlin was deployed to assess.  He, too, was cool as a cucumber (what’s in the water cooler at PSI do you think?).  Not only was he super informed about rat behaviours and patterns, he was strangely informed on most animal digestion systems which resulted in an interesting conversation about dog feces as rat attractants. Cause I like my day to roll with random info I can use when I am a future guest on Jeopardy (Marlin, I will give you half my winnings, I swear). I liked his professionalism, but also his humour and we bonded over our shared love of gardening.  I am now on Team Out Smart Rat.  If they touch my peppers, I will declare war!  Seriously, his rat proofing gardening tips were fantastic, but you better like shoveling gravel if you are going 100% ratty proof.  Anyway, no one writes long reviews but take it from me – see a rat? Don’t freak out, reach out (to PSI, not the rat obviously!)
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Howie Siegel 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Johnny knocked the ants out. Nothing worked but Johnny did.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kira Froese 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Thanks Johnny for truly going above and beyond helping get our dishwasher out so we could clean behind it!!!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Steve Hollaar 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Had great experiences with both Merlin and Johnny dealing with ants, hornets, and mice
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sean Payne 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We’ve had Johnny to our house twice now. Services is excellent and ants on the patio are gone! First session did it and now we are keeping them away for an enjoyable summer