- Mon- Fri: 8am-6pm
- Sat: 8am-5pm
- (250) 727-1948
- Greater Victoria BC
At PSI, we understand how unsettling it can be to hear scratching in the walls or discover signs of rats inside your home. Our licensed rat exterminators provide professional rat removal and control services designed to quickly remove all pests on premises, and locate where rodents are entering to stop the activity at its source.
Call (250) 727-1948 to schedule your inspection. Rapid-Response service is available across Greater Victoria to identify entry points and the steps needed to keep rats from returning.
When rats are active inside the home, calling for an inspection helps confirm where the activity is coming from and how it should be addressed. Scratching sounds in walls or ceilings, droppings near storage areas or cupboards, and gnaw marks on packaging or stored materials are common signs of movement within the home.
Addressing these signs early helps identify entry points and limit further rodent movement through the home.
When our technicians arrive, the first focus is understanding where rats are entering the home and where movement is occurring within the structure. Sounds in walls, droppings in storage areas, or activity in attics and crawlspaces often help indicate where rodents are travelling or nesting.
Because every property presents different conditions, the inspection looks closely at crawlspaces, attics, storage areas, and exterior access points around the structure. Small gaps around foundations, vents, or utility lines can allow rodents to move into hidden areas where they remain active without being easily noticed.
Once the entry points and areas of activity are identified, appropriate measures are applied to limit further access into the home. Homeowners are then given a clear explanation of what was found and what conditions may allow rats to return if they remain unaddressed, along with steps that can help prevent future problems. This careful approach helps resolve the issue while making it easier to keep rats out of the home.
Rats often settle in areas that provide shelter and easy access to food. Around residential properties, activity may begin in crawlspaces, attics, garages, sheds, or beneath decks where nesting areas remain undisturbed.
Inside the structure rats can move through wall voids, ceiling spaces, and utility openings that connect different parts of the home. Entry points may occur along foundations, rooflines, vents, or small gaps around pipes and wiring.
Outdoor conditions can also influence rodent activity. Gardens, compost areas, woodpiles, and stored materials sometimes provide cover where rats remain close to a structure.
Identifying where activity begins helps determine how the issue developed and allows treatment to focus on the source rather than scattered movement around the property.
For more than 30 years, homeowners across Greater Victoria have relied on Pest Scene Investigations for pest control grounded in local experience. With over 100,000 service visits completed, our licensed technicians understand how rodent activity develops in homes throughout the region.
Our work follows the standards of British Columbia’s Integrated Pest Management Act, and each technician is trained to work carefully around families, pets, and everyday living spaces.
As Vancouver Island’s largest independent and locally owned pest control company, we serve communities from Sidney to Sooke and throughout the South Island with consistent service and practical guidance.

Safety remains central during every visit. Treatments are selected with consideration for living areas, storage spaces, and locations where children and pets spend time.
Our team explains what is being done and what to expect during and after service so homeowners remain informed throughout the process. Careful application and clear communication help ensure the household remains comfortable while the work addresses the activity.
Many homeowners want to understand how to reduce the chance of rodent activity returning. Additional resources are available through our Learning Centre, including preparation guidance, common questions, and prevention tips for homes across Greater Victoria.


Rats can enter through small gaps around foundation walls, vents, utility lines, and rooflines where materials have shifted or worn over time. Older homes across Victoria often have more entry points than owners realise, particularly around crawlspace vents, pipe penetrations, and gaps in soffits. An inspection identifies where access is occurring so those points can be addressed as part of controlling the activity.
Rats are significantly larger than mice, with heavier bodies and thicker tails. The droppings tell a similar story: rat droppings are larger with blunt ends, while mouse droppings are smaller and pointed. If you are unsure which you are dealing with, an inspection will confirm it, since the approach to removal differs depending on the species.
Rats are active year-round in Victoria. The mild coastal climate means populations do not slow down the way they would in colder regions, and rodents remain active through winter rather than retreating. That sustained activity is why signs of rats in a Victoria home are worth acting on promptly, no matter when they appear.
Yes, rats can cause damage well beyond what is immediately visible, and that hidden damage is often the more serious concern. Rats gnaw through wiring, insulation, and structural materials as they move through wall voids, ceiling spaces, and utility openings. Because this activity happens out of sight, the full extent of it often only becomes clear during an inspection.
One rat visible inside a home is a reliable sign that others are present. Rats are nocturnal and avoid open spaces by nature, so a sighting during daylight hours typically means activity is already established rather than just beginning. Calling for an inspection at that point, rather than waiting to see if it happens again, is the right call.
Food access and shelter are what bring rats close to a home and eventually inside it. Gardens, compost, fruit trees, woodpiles, and stored materials around a property give rats cover and a reliable food source near the structure. Once they are active nearby, small gaps in foundations, vents, or rooflines are all it takes to bring them in.
PSI’s non-chemical focus means treatments are selected with families in mind, and the team works carefully around living areas, food storage, and spaces where children and pets spend time. PSI operates under BC’s Integrated Pest Management Act, which governs how treatments are chosen and applied. Before leaving, the technician will walk you through what was done and what to expect in the days that follow.
PSI serves communities across the south island, including Sidney, Saanich, Oak Bay, Esquimalt, Langford, Sooke, the Gulf Islands, and into the Nanaimo area. Rat activity is consistent throughout this region in both urban neighbourhoods and rural properties. The same licensed team responds across the full service area with the same standards applied to every visit.
PSI has been handling rat removal in Greater Victoria for over 30 years and has completed more than 100,000 service visits across the south island. The team is licensed under BC’s Integrated Pest Management Act and operates as Vancouver Island’s largest independent and locally owned pest control company. When you call, you are speaking with someone who has worked in this community for a long time and has a real stake in getting it right.