- Mon- Fri: 8am-6pm
- Sat: 8am-5pm
- (250) 727-1948
- Greater Victoria BC
At PSI, we understand how unsettling it can be to hear scratching in the walls or discover signs of rats inside your home. Our licensed rat exterminators provide professional rat removal and control services designed to quickly remove all pests on premises, and locate where rodents are entering to stop the activity at its source.
Call (250) 727-1948 to schedule your inspection. Rapid-Response service is available across Greater Victoria to identify entry points and the steps needed to keep rats from returning.
When rats are active inside the home, calling for an inspection helps confirm where the activity is coming from and how it should be addressed. Scratching sounds in walls or ceilings, droppings near storage areas or cupboards, and gnaw marks on packaging or stored materials are common signs of movement within the home.
Addressing these signs early helps identify entry points and limit further rodent movement through the home.
When our technicians arrive, the first focus is understanding where rats are entering the home and where movement is occurring within the structure. Sounds in walls, droppings in storage areas, or activity in attics and crawlspaces often help indicate where rodents are travelling or nesting.
Because every property presents different conditions, the inspection looks closely at crawlspaces, attics, storage areas, and exterior access points around the structure. Small gaps around foundations, vents, or utility lines can allow rodents to move into hidden areas where they remain active without being easily noticed.
Once the entry points and areas of activity are identified, appropriate measures are applied to limit further access into the home. Homeowners are then given a clear explanation of what was found and what conditions may allow rats to return if they remain unaddressed, along with steps that can help prevent future problems. This careful approach helps resolve the issue while making it easier to keep rats out of the home.
Rats often settle in areas that provide shelter and easy access to food. Around residential properties, activity may begin in crawlspaces, attics, garages, sheds, or beneath decks where nesting areas remain undisturbed.
Inside the structure rats can move through wall voids, ceiling spaces, and utility openings that connect different parts of the home. Entry points may occur along foundations, rooflines, vents, or small gaps around pipes and wiring.
Outdoor conditions can also influence rodent activity. Gardens, compost areas, woodpiles, and stored materials sometimes provide cover where rats remain close to a structure.
Identifying where activity begins helps determine how the issue developed and allows treatment to focus on the source rather than scattered movement around the property.
For more than 30 years, homeowners across Greater Victoria have relied on Pest Scene Investigations for pest control grounded in local experience. With over 100,000 service visits completed, our licensed technicians understand how rodent activity develops in homes throughout the region.
Our work follows the standards of British Columbia’s Integrated Pest Management Act, and each technician is trained to work carefully around families, pets, and everyday living spaces.
As Vancouver Island’s largest independent and locally owned pest control company, we serve communities from Sidney to Sooke and throughout the South Island with consistent service and practical guidance.

Safety remains central during every visit. Treatments are selected with consideration for living areas, storage spaces, and locations where children and pets spend time.
Our team explains what is being done and what to expect during and after service so homeowners remain informed throughout the process. Careful application and clear communication help ensure the household remains comfortable while the work addresses the activity.
Many homeowners want to understand how to reduce the chance of rodent activity returning. Additional resources are available through our Learning Centre, including preparation guidance, common questions, and prevention tips for homes across Greater Victoria.

